Within any organisation the IT administrators (whether full time staff or an outsourced supplier) have the greatest potential access to your data. The real question is how can you be certain what these individuals that have the highest levels of security access are actually doing?
In order to protect your confidential data it is therefore best practice to introduce audit tools that can show you exactly what has been going on.
e-Solutions can provide technology which can both record all activity that is undertaken on a server by the IT gurus (enabling replays of screens and activities to be shown after the event) but also set-up alerts which can advise auditors when specific activities have been identified.
The primary server audit tool is ObserveIT and for larger organisations with more complex environments it can optionally be dovetailed with Intellinx to provide a comprehensive audit capability of both users and systems engineers.